Step-by-step guide to setting up a stamp card
Create your first stamp card program in minutes. This guide walks you through every step, from basic details to reward configuration and visual customization.
Ensure you have:
At least one club created
A clear idea of your reward (points or physical item)
If using points rewards: An active loyalty card in the same club
Navigate to Stamp Cards in the partner sidebar
Click Create New Stamp Card
The multi-tab creation form opens
The form has six tabs: Details, Card Text, Stamp Configuration, Reward, Validity, Display Settings, and Media. Complete each tab to build your program.
Field: Name Required: Yes Purpose: For your organization only, not visible to customers
Example: "Coffee Loyalty Card - Winter 2024"
Tips:
Use descriptive names that help you identify programs
Include season or campaign name if applicable
Keep it clear for your team
Field: Club Required: Yes Purpose: Which location this program belongs to
Select the club where this stamp card will be active. Customers can only participate in programs for clubs they have access to.
Field: Active Default: Enabled Purpose: Controls whether customers can earn stamps
Enabled: Program is live and accepting stamp collection Disabled: Program exists but customers cannot earn new stamps
Use this to pause programs without deleting them.
All text fields support multiple languages. Add translations to reach international customers.
Field: Title Required: Yes (at least one language) Visible to: Customers Character limit: 255
This is the main program name customers see.
Examples:
"Free Coffee Card"
"Buy 10, Get 1 Free"
"VIP Rewards Program"
Tips:
Be clear and compelling
Mention the reward if possible
Keep it concise
Field: Description Required: No Visible to: Customers Character limit: 1000
Explain what the program offers and how it works.
Example: "Collect 10 stamps and get your next large coffee absolutely free! Earn one stamp with every coffee purchase of $3 or more."
Tips:
Lead with the benefit
Explain qualifying purchases
Keep it friendly and engaging
Field: Reward Title Required: No Visible to: Customers Character limit: 255
Name the reward customers will earn.
Examples:
"Free Large Coffee"
"1000 Bonus Points"
"20% Off Next Purchase"
Field: Reward Description Required: No Visible to: Customers Character limit: 1000
Provide details about the reward.
Example: "Enjoy any large coffee of your choice, including specialty drinks and seasonal favorites. Valid for one-time use."
Tips:
Be specific about what's included
Mention any restrictions
Create excitement
Field: Stamps Required Required: Yes Range: 1-50 Default: 10
How many stamps customers must collect to complete the card.
Recommendations:
5-8 stamps: Quick wins, high completion rate
10-12 stamps: Standard programs, balanced engagement
15-20 stamps: Premium rewards, longer commitment
20+ stamps: Exclusive programs, very high value rewards
Example: Set to 10 for a classic "buy 10, get 1 free" program.
Field: Stamp Icon Required: Yes Default: ☕ (coffee cup)
Choose the emoji or icon displayed on each stamp.
To select:
Click the icon picker
Browse categories:
Popular
Food & Drink
Retail
Services
Emojis
Click your preferred icon
See live preview
Popular choices:
☕ Coffee shops
🍕 Restaurants
🛍️ Retail
⭐ General loyalty
💎 Premium programs
Tips:
Choose recognizable icons
Match your business type
Ensure it works in light and dark mode
Field: Min Purchase Amount Required: No Format: Currency (e.g., $5.00)
The minimum transaction value required to earn a stamp.
Example: Set to $5.00 to require at least $5 spent per stamp.
When to use:
Prevent stamps on very small purchases
Ensure meaningful transactions
Protect program economics
When to skip:
All purchases should earn stamps
You want maximum accessibility
Transaction values are consistent
Field: Max Stamps Per Transaction Required: No Default: 1 Range: 1-10
Maximum stamps a customer can earn in a single purchase.
Example: Set to 3 to allow bulk purchases to earn up to 3 stamps.
Use cases:
1 stamp: Standard programs, one stamp per visit
2-3 stamps: Allow bulk purchases to earn multiple stamps
5+ stamps: Special promotions or high-value transactions
Calculation: If minimum purchase is $10 and max stamps is 3:
$10 purchase → 1 stamp
$25 purchase → 2 stamps
$40 purchase → 3 stamps (capped)
Field: Daily Stamp Limit Required: No Default: None (unlimited)
Maximum stamps a customer can earn per day.
Example: Set to 3 to prevent more than 3 stamps per day.
When to use:
Prevent abuse or gaming
Ensure fair distribution
Slow down completion for longer engagement
When to skip:
You trust your customers
Purchases are naturally limited
You want maximum flexibility
Choose between points rewards and physical rewards.
Options:
Loyalty Card Points — Auto-credit points when completed
Physical Reward — Customer claims tangible item
If you selected "Loyalty Card Points":
Reward Points Required: Yes Range: 1-1,000,000
How many points to credit when the card is completed.
Example: Set to 1000 to award 1,000 bonus points.
Linked Loyalty Card Required: Yes Options: Active loyalty cards in the same club
Which loyalty card receives the points.
Example: Select "Main Loyalty Program" to credit points there.
Auto-credit behavior:
Points added instantly upon completion
Customer receives notification
Stamp card resets automatically
Transaction logged in loyalty card history
If you selected "Physical Reward":
Requires Physical Claim Default: Checked Purpose: Customer must visit to claim reward
Checked: Customer shows reward QR code to staff Unchecked: Reward is informational only
Requires Staff for Reward Default: Checked Purpose: Staff must process redemption
Checked: Only staff can confirm reward claim Unchecked: Customer can self-redeem (future feature)
Typical setup: Both boxes checked for physical items.
You can configure both:
Select "Loyalty Card Points" and enter points
Also check "Requires Physical Claim"
Result: Customer gets points automatically AND must visit for physical item.
Example: 500 points + free coffee
Optional date range for seasonal or limited-time programs.
Field: Valid From Required: No Format: Date picker
When the program becomes active.
Example: Set to December 1 for a holiday program.
Behavior:
Customers cannot earn stamps before this date
Program appears but shows "Not yet active"
Field: Valid Until Required: No Format: Date picker
When the program ends.
Example: Set to February 28 for a winter promotion.
Behavior:
Customers cannot earn stamps after this date
Uncompleted cards expire
Completed rewards remain claimable (for a grace period)
Tips:
Leave blank for perpetual programs
Use for seasonal campaigns
Set end dates for limited-time offers
Ensure "Valid From" is before "Valid Until"
Field: Visible on Homepage Default: Unchecked Purpose: Feature program on customer homepage
Checked: Program appears in featured section Unchecked: Customers must find it through direct link or search
When to enable:
New program launches
Seasonal promotions
High-value rewards
Maximum visibility desired
Field: Max Enrollments Per Member Required: No Default: Unlimited
Limit how many times one customer can enroll.
Example: Set to 1 for one-time-only programs.
Use cases:
1: New customer acquisition programs
Unlimited: Ongoing loyalty programs
Field: Logo Required: No Format: JPG, PNG, WebP Size limit: 5MB Recommended: 500x500px square
Upload your business or program logo.
Tips:
Use square format
High resolution for clarity
Transparent background works well
Ensure it's readable at small sizes
Field: Background Required: No Format: JPG, PNG, WebP Size limit: 10MB Recommended: 1200x600px horizontal
Upload a background image for the stamp card.
Tips:
Use horizontal format
Choose images that don't obscure text
Ensure good contrast
Test in light and dark mode
Field: Background Opacity Range: 0-100% Default: 60%
Controls background image transparency.
Lower opacity: More transparent, text more readable Higher opacity: More visible background, potential readability issues
Recommendation: Keep at 50-70% for best text readability.
Click Save to create the stamp card and return to the list.
Click Save & Continue to create the card and stay on the form for further edits.
The system validates all fields before saving:
Common validation errors:
Name is required
Title required in at least one language
Stamps required must be 1-50
Valid From must be before Valid Until
Reward points required if points reward selected
Reward card required if points reward selected
Fix any errors highlighted in red and save again.
Once saved:
Program is created — Appears in your stamp cards list
Immediately available — Customers can start enrolling (if active)
Staff can award stamps — QR scanning is enabled
Analytics begin tracking — Enrollment and completion data collected
Before promoting widely:
Create a test enrollment — Use a test customer account
Award stamps — Have staff practice QR scanning
Complete the card — Test the full redemption flow
Verify rewards — Ensure points credit or physical rewards work correctly
Check appearance — View on mobile and desktop