Earning Points

How points accumulate on your loyalty cards

You earn points by making purchases at participating businesses. The more you spend, the more you earn.

The Process

  1. Make a purchase

  2. Tell the staff you have a loyalty card

  3. Open your loyalty card

  4. Show them your QR code

  5. Staff scan it and enter the purchase amount

  6. Points are added to your balance

Your QR Code

Each loyalty card has a unique QR code that identifies you. Find it by:

  1. Opening the loyalty card from My Cards

  2. Looking for the QR code section

  3. Displaying it to staff

Pro tip: Screenshot your frequently used codes for quick access.

Point Calculation

Each business sets their own rules. Common examples:

The card details show exactly how points are calculated.

Welcome Bonuses

Some cards offer bonus points on your first purchase. This is automatic—just make a purchase and the bonus is applied.

Tier Multipliers

If you've earned a higher tier status with a business, you may receive a points multiplier on every purchase:

Tier Example

Multiplier

Effect

Bronze

1.0×

Standard earning

Silver

1.25×

25% bonus points

Gold

1.5×

50% bonus points

Platinum

2.0×

Double points

Cards with multipliers display a badge (e.g., "🥇 2.0×") so you know which cards offer bonus earning. See Membership Tiers for more details.

Checking Your Balance

View your balance anytime:

  1. Click My Cards in the header

  2. Select the loyalty card

  3. Your current points appear on the card

Transaction History

See every transaction:

  1. Open the loyalty card

  2. View your history

  3. See points earned, dates, and amounts

Points Don't Transfer

Points on one card cannot transfer to another. Each business's program is independent.

Earning Points via Redemption Codes

If you can't scan your QR code—phone order, drive-through, forgot your phone—staff can give you a 4-digit code instead.

How it works:

  1. Staff generates a code at checkout

  2. They tell you the 4-digit code (e.g., "0754")

  3. Log in to your account later

  4. Click Enter Code in your account menu

  5. Type the code and click Submit Code

  6. Points are added to your loyalty card

Codes expire after a few days, so enter them soon. See Redemption Codes for the complete guide.

Earning Points Through Referrals

If a business has a referral program, you can earn bonus points by inviting friends to join.

How it works:

  1. Find your unique referral link in the Referrals section of your dashboard

  2. Share the link with friends via copy, WhatsApp, email, or native share

  3. Friend clicks your link and signs up

  4. Friend makes their first purchase

  5. You both earn bonus points!

Two types of referral transactions appear in your history:

Transaction Type

Who Receives

When

Referral Bonus

You (the referrer)

When your friend makes their first purchase

Welcome Bonus

Your friend (the referee)

When they make their first purchase

Points are awarded at the moment your friend earns their first points on a loyalty card—not when they sign up. This means the referral is "pending" until they actually visit and shop.

💡 Tip: Track your referral stats—how many friends signed up, how many completed, and your total bonus points—all from the Referrals page.

See Sharing & Earning for the complete guide to referring friends.

Expiration

Some businesses expire unused points after a period of inactivity. Check the card's terms for details.