Partners Overview

Introduction to the partner dashboard and capabilities

As a partner (business owner), you run loyalty programs for your business. Access your dashboard at partner.again.mu using your email and verification code.

What Is a Partner?

Partners are business owners who use the platform to create and manage customer loyalty programs. Whether you run a coffee shop, restaurant, retail store, or service business, the partner dashboard gives you everything you need.

Each partner operates in complete isolation—you cannot see other partners or their data. This is the Shared Wallet architecture that enables agencies to serve multiple clients from one installation.

What You Can Do

The partner dashboard lets you:

Feature

Description

Create Loyalty Cards

Design branded cards with your earning rules

Create Stamp Cards

Set up punch card programs

Create Vouchers

Set up promotional discount codes and batch campaigns

Configure Referrals

Enable members to invite friends for bonus points

Send Email Campaigns

Target members with promotional emails

Integrations (optional)

Some installations may include optional integrations

Define Rewards

Set what customers can earn

Manage Staff

Add employees who can award points

Create Clubs

Organize by location or department

View Analytics

Track your program's performance

See Customers

View who's collecting your cards

Learn more about Vouchers & Discount Codes and Email Campaigns.

The sidebar organizes features by loyalty mechanic:

Loyalty Programs (expandable group)

Stamp Cards (expandable group)

Vouchers (expandable group)

Email Campaigns

Direct Access

Account (bottom)

Accessing the Dashboard

  1. Go to partner.again.mu on the platform

  2. Enter your email address

  3. Click Send me a login code

  4. Enter the verification code from your email

  5. You're in!

Key Concepts for Partners

Clubs

Clubs organize your staff by location or department. If you have multiple stores, create a club for each. Staff members can only interact with cards belonging to their club.

Single location? You still need one club. It's how the system connects staff to cards.

See Understanding Clubs for details.

Loyalty Cards

Each loyalty card represents one points-based rewards program. A card includes:

See Loyalty Cards for details.

Stamp Cards

Stamp cards are punch card programs where customers collect stamps toward a reward. They include:

See Stamp Cards for details.

Rewards

Rewards are what customers save for. Define the points required and what they receive.

Examples:

Staff Members

Staff are your employees who interact with customers. They use their phones to:

Customers (Members)

Members are customers who have collected your loyalty cards. You can see their:

Getting Started

  1. Create a club — Organize your staff

  2. Create a loyalty card — Design your program

  3. Define rewards — Set what customers can earn

  4. Add staff — Enable your team to award points

Analytics

The dashboard shows your program's performance:

Use these insights to optimize your loyalty program.