Vouchers Overview

Introduction to digital vouchers, batch campaigns, and QR code claiming for scalable promotions.

Vouchers transform your marketing campaigns into trackable, digital promotions. Create individual discount codes or generate thousands of unique vouchers for large-scale campaigns. Members add vouchers to My Cards, claim exclusive offers via QR codes, and redeem them seamlessly at your physical locations.

What Are Vouchers?

Vouchers are digital discount codes that provide instant value—percentage discounts, fixed dollar amounts, or free products. They're the modern replacement for paper coupons, with sophisticated tracking, targeting, and analytics built in.

Common examples:

• SUMMER20 — 20% off your order

• SAVE10 — Rs 10 off orders over Rs 50

• FREECOFFEE — Free medium coffee with any purchase

Two Ways to Create Vouchers

Manual Vouchers

Create individual vouchers with full customization. Perfect for:

• Ongoing promotions ("WELCOME15" for new customers)

• VIP-exclusive offers

• Targeted discounts for specific members

Manual vouchers can be made publicly visible so members discover and add them to My Cards.

Batch Generation

Generate hundreds or thousands of unique voucher codes from a template. Perfect for:

• Email marketing campaigns

• In-store QR code promotions

• Social media giveaways

• Event handouts

Each batch voucher has a unique code. Members claim them by scanning a QR code—one voucher per member.

How Members Get Vouchers

Save Public Vouchers

Members browse publicly visible vouchers and add them to My Cards with a single tap. The voucher appears in My Cards ready to use anytime before expiration.

Claim via QR Code

For batch campaigns, you share a QR code (printed in-store, on flyers, or posted online). Members scan the QR code to claim their unique voucher from the batch. Once claimed:

• The voucher appears in their "My Cards"

• They receive a confirmation email

• They can redeem it at checkout

Targeted Vouchers

Create vouchers for specific members (birthday discounts, win-back campaigns). These appear directly in the member's My Cards without needing to add or claim.

How Redemption Works

When a member is ready to use their voucher:

1. Member opens voucher in My Cards

2. Shows QR code to staff at checkout

3. Staff scans the voucher QR code

4. System validates eligibility, expiry, and limits

5. Discount applied to the purchase

6. Redemption recorded with full audit trail

Discount Types

Choose from three voucher types:

See Voucher Types & Discount Options for detailed guidance.

Targeting & Rules

Control who can use vouchers and how:

• Membership Tiers — Only Gold and Platinum members

• New Members — Customers who joined within X days

• First Order — Valid only on first purchase

• Minimum Purchase — Order must reach threshold

• Usage Limits — Per-member or total cap

• Validity Period — Start and end dates

See Advanced Targeting & Eligibility for strategies.

Visual Customization

Make vouchers match your brand:

• Background Colors — Primary color with opacity control

• Background Images — Custom graphics (800×600px recommended)

• Text Colors — Ensure readable contrast

• Logos — Your brand logo (square, up to 400×400px)

Voucher cards display beautifully across devices with consistent 4:3 aspect ratio.

Analytics

Track voucher performance with detailed metrics:

Compare time periods to identify trends and optimize campaigns.

Getting Started

For Business Owners:

• Creating Vouchers — Individual voucher setup

• Batch Generation — Generate hundreds of codes

• Managing Batches — Pause, resume, track campaigns

• Voucher Types — Choose the right discount

• Advanced Targeting — Reach the right customers

• Visual Customization — Brand your vouchers

• Voucher Analytics — Measure success

For Staff:

• Validating Vouchers — Process redemptions at checkout

For Customers:

• Adding Vouchers — Add offers to My Cards

• Claiming via QR Code — Claim exclusive batch vouchers

• Redeeming In-Store — Use your vouchers at checkout

• Finding Vouchers — Discover available offers